To ensure that that your complaint is reviewed as quickly as possible, the following information should also be provided with the complaint:

1. A summary of the complaint detailing its nature, name of the firm and individual(s) involved, and what was said or done that resulted in your need to file a complaint.
    

2. Copies of documents concerning the matter: Provide copies of all documents in your possession including but not limited to: contracts, account statements, disclosure documents, cancelled checks or money wires, sales materials, and advertisements.
    

3. Correspondence with the parties involved.  

Mortgage Related Complaints (Chapter 494, Florida Statutes)   REAL Online Service Guide - How to File a Complaint

File a Mortgage Related Complaint Online

or

Download the complaint form and mail to the address noted on the form.

Other Finance Related Complaints Click here to review licence types

Download the complaint form and mail to the address noted on the form.

For complaints dealing with Consumer and Commercial Collection Agencies, please download and complete the forms below.

Florida Consumer Collection Practices Act Complaint Form   Consumer Collection Agency Complaint Form Instructions