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FLORIDA CONSUMER FINANCE ACT

CHAPTER 69V-160, FAC

69V-160.001 Licensee Defined.
69V-160.008 Insurance Companies and Agents.
69V-160.012 Deed or Other Conveyance as Collateral.
69V-160.013 Disbursement Record.
69V-160.014 Explaining and Returning Loan Papers.
69V-160.015 Delinquent Charges.
69V-160.016 Computations.
69V-160.017 Application of Payments.
69V-160.018 Deductions and Distributions.
69V-160.019 Monthly Installments Defined.
69V-160.020 Overcharges.
69V-160.024 Names and Addresses of Corporate Officers.
69V-160.025 Property Insurance on Loans.
69V-160.027 Monthly Billing Statements as Receipts for Payment.
69V-160.028 Form of Records Kept by Licensee.
69V-160.029 Other Business Conducted by Licensee.
69V-160.030 Application Procedure for Consumer Finance License.
69V-160.031 Consumer Finance License Renewal and Reactivation.
69V-160.034 Failure to Demonstrate Financial Responsibility Defined.
69V-160.035 Failure to Demonstrate Character or General Fitness Defined.
69V-160.111 Disciplinary Guidelines.


69V-160.001 Licensee Defined.
For the purposes of the rules in this chapter, “licensee” shall mean and intend any licensee under Chapter 516, FS.; and, with respect to any prohibited activities in said chapter, the term shall also include officers, directors, managers and employees of the licensee.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.02 FS. History–Amended 10-20-73, Renumbered from 3-2.01 to 3D-160.01 on 8-11-75, Readopted 9-1-75, Formerly 3D-160.01, 3D-160.001.

69V-160.008 Insurance Companies and Agents.
Upon request, the licensee shall furnish to the Office of Financial Regulation the name and address of the insurance company writing insurance in connection with loans made by the licensee.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.20(1), 516.35 FS. History–Amended 10-20-73, Renumbered from 3-2.08 to 3D-160.08 on 8-11-75, Readopted 9-1-75, Formerly 3D-160.08, 3D-160.008.

69V-160.012 Deed or Other Conveyance as Collateral.
A licensee shall not permit a borrower to execute and deliver to licensee a deed or other unconditional conveyance transferring ownership or borrower's real or personal property as security or collateral for a loan. Any collateral or security shall be evidenced by an appropriate mortgage or other security instrument. A deed or other conveyance transferring ownership of real or personal property to the borrower shall not be held or kept as collateral or security by a licensee.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.16 FS. History–Amended 10-20-73, Renumbered from 3-2.12 to 3D-160.12 on 8-11-75, Amended 9-1-75, Formerly 3D-160.12, 3D-160.012.

69V-160.013 Disbursement Record.
For each loan, the licensee shall prepare and keep a disbursement record which shall show deductions and distributions made from the proceeds of the loan.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.12(1) FS. History–Amended 10-20-73, Renumbered from 3-2.13 to 3D-160.13 on 8-11-75, Amended 9-1-75, Formerly 3D-160.13, 3D-160.013.

69V-160.014 Explaining and Returning Loan Papers.
(1) Explaining loan papers. The licensee shall explain fully to all signers of loan papers:
(a) That the loan is made under the Florida Consumer Finance Act;
(b) That the terms of the loan provide for interest and charges pursuant to the Florida Consumer Finance Act; and
(c) The nature of the security for the loan.
(2) All instruments of indebtedness signed by the borrower, including, but not limited to notes, security agreements, mortgages and the like, shall be returned by the licensee to the borrower marked plainly with the words “Paid” or “Cancelled” within thirty days of payment in full, provided however:
(a) Where a real estate mortgage has been recorded, after the loan is paid, or upon refinancing of the unpaid principal balance of a prior loan with the licensee, a mortgage release or satisfaction shall be issued and filed by the licensee in the county of record within a reasonable time or as prescribed by any other applicable statute.
(b) Where a vehicle lien/title certificate has been recorded, after payment in full, or the refinancing of the unpaid principal balance of a prior loan with the licensee, a vehicle lien release or satisfaction shall be issued by the licensee to the borrower.
(c) Where a financing statement has been filed, and a release fee has been assessed to the borrower, and after payment in full of the loan not paid by renewal, a termination statement shall be issued by the licensee to the borrower within a reasonable time.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.15, 679.404 FS. History–Amended 10-20-73, Renumbered from 3-2.14 to 3D-160.14 on 8-11-75, Amended 9-1-75, 10-21-75, 3-21-77, Formerly 3D-160.14, Amended 7-10-96, Formerly 3D-160.014.

69V-160.015 Delinquent Charges.
Any charge that a licensee may impose or collect pursuant to Section 516.031(2), Florida Statutes, shall for all purposes be considered interest and shall be subject to the maximum rates provided and authorized by Chapter 516, Florida Statutes.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.031(1), (2), (4), (5) FS. History–Revised 10-20-73, Renumbered from 3-2.15 to 3D-160.15 on 8-11-75, Readopted 9-1-75, Formerly 3D-160.15, 3D-160.015.

69V-160.016 Computations.
The rate of interest for each day shall not be greater than 1/365th of the maximum annual rate of interest charge permitted under Chapter 516, Florida Statutes.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.031(2) FS. History–Revised 10-20-73, Renumbered from 3-2.16 to 3D-160.16 on 8-11-75, Readopted 9-1-75, Formerly 3D-160.16, 3D-160.016.

69V-160.017 Application of Payments.
Each payment shall be applied first to the accumulated interest charges and the remainder of the payment applied to the unpaid principal balance; provided that if the amount of the payment is insufficient to pay the accumulated interest charge, the unpaid accrued interest charge may continue to accumulate and the same may be paid from the proceeds of subsequent payments and shall not be added to the principal balance. No payment shall be accepted on the principal balance unless interest is paid to date or is waived by license, except such payment may be credited to the principal where the amount thereof is not sufficient to pay the interest due for one day.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.031(1) FS. History–Revised 10-20-73, Renumbered from 3-2.17 to 3D-160.17 on 8-11-75, Readopted 9-1-75, Formerly 3D-160.17, 3D-160.017.

69V-160.018 Deductions and Distributions.
(1) The following are the only deductions and distributions permitted to be made by the licensee from the principal amount of
a loan:
(a) Documentary excise taxes.
(b) Fees required to be paid for the filing, recording or releasing of any instrument securing the loan including the premium payable for any insurance in lieu of perfecting any security interest otherwise required by the licensee.
(c) Premiums for non-filing, credit life, credit property, disability and involuntary unemployment insurance purchased pursuant to and to the extent the same are permitted by Chapter 516, Florida Statutes, or the Florida Insurance Code and any rules and regulations thereunder.
(d) Distributions on behalf of the borrower, including payments of obligations due licensee.
(e) Fees required to be paid for title insurance, title search fees, and an opinion from an attorney licensed to practice law in Florida.
(f) Fees paid for appraisal or opinion of value of real property offered as security when paid to qualified third parties and supported by an actual expenditure. Receipts for the expenditure must show the amount, date, and the name of the client for whom the expenditure was made if the deduction is to be allowed.
(g) Fees required by the licensee for investigating the credit of the borrower, or, the annual fee on a line of credit.
(2) Documentary stamps and recording. Upon completion of the loan transaction, documentary stamps shall be attached to the appropriate document and cancelled. Instruments on which the borrower has paid the fees for filing and recording shall be recorded among the public records within thirty (30) days from the date of the instruments. All deductions from the principal amount of the loan provided by Chapter 516, Florida Statutes, are permitted only to the extent they are actually paid, used or disbursed for the purposes stated.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.15(1), 516.031 FS. History–Amended 10-20-73, Renumbered from 3-2.18 to 3D-160.18 on 8-11-75, Readopted 9-1-75, Amended 10-21-75, 4-2-81, Formerly 3D-160.18, Amended 10-17-94, 7-10-96, Formerly 3D-160.018.

69V-160.019 Monthly Installments Defined.
Loans shall be made repayable in equal monthly installments, including both principal and interest, with interest charges calculated on the assumption that all scheduled payments will be made when due. Provided, however, if the repayment schedule is otherwise than regular, the first installment period only may exceed one month by as much as fifteen (15) days, and the additional interest for such excess days may be added to the first installment payment.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.20(2), 516.36 FS. History–Revised 10-20-73, Renumbered from 3-2.19 to 3D-160.19 on 8-11-75, Readopted 9-1-75, Formerly 3D-160.19, 3D-160.019.

69V-160.020 Overcharges.
Should a licensee charge, contract for, or receive interest or charges in excess of those permitted, and such overcharge is a result of a bona fide error, the loan contract shall remain valid and no penalty shall result, provided that the licensee shall refund or credit the borrower with the amount of such overcharge within twenty (20) days of the licensee's discovery of such error. In the event that the discovery of such overcharge was the result of a complaint by a borrower or of the Office of Financial Regulation, the Office shall investigate the circumstances surrounding the making of the overcharge and shall determine whether it was the result of bona fide error.
Specific Authority 516.22(1) FS. Law Implemented 516.031(3) FS. History–Revised 10-20-73, Renumbered from 3-2.20, 8-11-75, Readopted 9-1-75, Amended 5-12-82, Formerly 3D-160.20, Formerly 3D-160.020.

69V-160.024 Names and Addresses of Corporate Officers.
A licensee constituted in the corporate form shall furnish the Office of Financial Regulation the name and address of each officer of its corporation and when any officer of the corporation is changed, the Office of Financial Regulation shall immediately be notified of the change and the name and address of any new officer or officers.
Specific Authority 20.05(5), 516.22(1) FS. Law Implemented 516.12(1)(2), 516.05(2)(a), 516.07(1)(c) FS. History–Amended 10-20-73, Renumbered 3-2.24 to 3D-160.24 on 8-11-75, Readopted 9-1-75, Formerly 3D-160.24, 3D-160.024.

69V-160.025 Property Insurance on Loans.
(1) Coverage. When, at the written request of the borrower, the licensee places insurance to protect household goods and appliances used as collateral for a loan, the policy shall include coverage against the perils of fire and broad-form extended coverage. At the option of the borrower, the policy may contain the following coverages: transportation and change of location; burglary; and rental reimbursement in event of loss.
(2) Issuer. A licensee may provide property insurance only on written authorization signed by the borrower through a duly licensed agent and an insurance company qualified by the Insurance Commissioner to do business in the State of Florida.
(3) Insurance voluntary. The borrower shall not be required to purchase a policy from any certain company, agent, broker or person as a condition precedent to the granting of a loan. Purchase of property insurance, from the licensee, shall be entirely voluntary on the part of the borrower and so stated in a signed application requesting the licensee to place property insurance on the collateral.
(4) Forms and rates. The policy forms and rates charged must be in compliance with the Florida Insurance Code and
regulations of the Commissioner of Insurance. The licensee shall retain, on the premises of the lending institution office, complete copies of the policy forms used and manuals of rates charged.
(5) Limitation. Property insurance may not be placed where there are not specific household or appliance goods offered as collateral or where the borrower has valid and collectible fire and extended coverage insurance on the same collateral to offer the licensee.
(6) Delivery of policy. The licensee shall deliver or cause to be delivered to the borrower evidence of insurance at the time the loan is made and deliver or cause to be delivered to the borrower a copy of the policy within fifteen days from the date the loan was made.
(7) Amount. The amount of property insurance shall be limited to the amount of indebtedness or the reasonable value of the property insured, whichever is less.
(8) Unearned premium. The unearned premium resulting in cancellations shall be computed and refunded in accordance with the cancellation provisions of the insurance policy placed by the licensee on behalf of the borrower. Any minimum retained premium shall not exceed $3.00. A pro rata refund shall be allowed on loan renewals.
(9) Total losses. On total losses, the property insurance shall pay the original amount of insurance, regardless of the value of the property or the amount owing at the time such total loss occurs. Partial losses shall be settled on an actual cost to repair or replace basis and there shall be no deductions from the amount of settlement for depreciation or betterment.
(10) Description. Where the licensee provides property insurance on specific household or appliance goods, the credit files of the licensee shall contain a description sufficient for identification of all the property insured as collateral.
(11) Rules to be displayed. The licensee shall display in a conspicuous place in the office of the lending institution the rules contained herein governing insurance on household goods and appliances. Upon request of the borrower, the licensee shall explain clearly to the borrower his rights and limitations as set forth in said rules.
(12) Collateral Insurance. When real or personal property, other than household goods and appliances, are used as collateral for a loan and the borrower is required, by the loan contract, to keep the collateral insured, a physical damage policy may be required naming the licensee as “Loss Payee.” Should such insurance expire or be cancelled, the borrower may be required to furnish the licensee with replacement coverage. Should the borrower fail to furnish such a policy on written request, either a vendor's single interest or a dual interest replacement policy may be obtained by the licensee and the premium charged to the loan account.
Specific Authority 20.05(5), 516.22(1) FS. Law Implemented 516.20(1), 516.031(3) FS. History–New 9-1-75, Amended 8-16-83, Formerly 3D-160.25, 3D-160.025.

69V-160.027 Monthly Billing Statements as Receipts for Payment.
The duty of a licensee to give to the borrower a plain and complete receipt for all payments made on account of any loan at the time payments are made pursuant to subsection 516.15(2), F.S., is discharged when payments are through mail by check or money order by furnishing the borrower with a monthly billing statement detailing payments.
Specific Authority 20.05(5), 516.22(1) FS. Law Implemented 516.15(2) FS. History–New 4-2-81, Formerly 3D-160.27, 3D-160.027.

69V-160.028 Form of Records Kept by Licensee.
The records required by Section 516.12, F.S., shall be kept in accordance with sound and accepted accounting practices, but no particular form is required for keeping the records. In addition to the general records, a licensee shall maintain a log of all insurance claims, repossessions, and litigation. Such forms and systems of accounting shall be used as will enable the Office of Financial Regulation to determine compliance with the Florida Consumer Finance Act. Contemplated herein is the use of electronic data systems.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.12 FS. History–New 4-2-81, Formerly 3D-160.28, Amended 7-10-96, Formerly 3D-160.028.

69V-160.029 Other Business Conducted by Licensee.
A licensee may, at the same licensed business location, utilize a separate legal entity, which is not licensed under Chapter 516, Florida Statutes, to engage in the business of making loans of money, credit, goods or chooses in action in amounts in excess of $25,000.00; however, all the books and records concerning the conduct of such other loan business shall be kept and maintained at such licensed premises and shall be open to inspection and examination by the Office of Financial Regulation as provided by Section 516.11, F.S.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.02, 516.11, 516.12 FS. History–New 6-15-87, Amended 7-10-96, Formerly 3D-160.029.

69V-160.030 Application Procedure for Consumer Finance License.
(1) Each person desiring to apply for licensure as a consumer finance company shall submit the following to the Office of Financial Regulation:
(a) A completed Application for Consumer Finance License, Form OFR-CF-301, revised 10/99, which is hereby incorporated by reference and available from the Office of Financial Regulation, 200 East Gaines Street, Tallahassee, Florida 32399-0375;
(b) The statutory, non-refundable investigation fee required by Section 516.03, F.S.;
(c) The statutory, biennial license fee required by Section 516.03, F.S., which is refundable upon denial of licensure; and
(d) Documentation that the applicant has liquid assets of at least $25,000.00 for the operation of the consumer finance
company.
(2) Request for Additional Information. Any request for additional information will be made by the Office of Financial Regulation within thirty (30) days after receipt of the application by the Office of Financial Regulation. The additional information must be received by the Office of Financial Regulation within forty-five (45) days from the date of the request. Failure to respond to the request within forty-five (45) days from the date of request shall be construed by the Office of Financial Regulation as grounds for denial for failure to complete the application, and the application shall be denied pursuant to Section 120.60(1), F.S.
(3) Withdrawal of Application. An applicant may request withdrawal of an application prior to a determination of the
application being made by the Office of Financial Regulation by submitting a written request that the application be withdrawn.
(4) Refunds. If the application is withdrawn or denied, the investigation fee is non-refundable. If the application is withdrawn
or denied, the license fee is refundable.
(5) If one's civil rights have been restored and the conviction did not directly relate to the consumer finance industry, the applicant shall provide evidence of restoration of civil rights. If one's civil rights have been restored and the conviction is directly related to the consumer finance industry, the applicant shall provide evidence of restoration of civil rights and rehabilitation. Evidence of rehabilitation should include, but is not limited to, employment history and letters from probation officers and employers.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.03(1), 516.05(1), 516.07 FS. History–New 12-18-88, Amended 5-9-90, 10-1-95, 1-5-00, Formerly 3D-160.030.

69V-160.031 Consumer Finance License Renewal and Reactivation.
(1) Each active consumer finance license will be renewed for the biennial period beginning January 1 of every odd-numbered year, upon submission of the statutory renewal fee and renewal notice to the Office of Financial Regulation. Form OFR-CF-3
(effective 10/99), Consumer Finance License Renewal, is hereby incorporated by reference and available by mail from the Office of Financial Regulation, 200 East Gaines Street, Tallahassee, Florida 32399-0375.
(2) Failure to return the renewal notice and fee prior to January 1 of the renewal year shall automatically result in the license becoming inactive. The inactive license may be reactivated within six (6) months after becoming inactive upon payment of the biennial license fee; and payment of the reactivation fee which is a fee equal to the biennial license fee; and return of the reactivation notice.
(3) Renewal via the Internet. In lieu of filing the paper version of the renewal form, a licensee may renew its license electronically by following the applicable instructions on the Office of Financial Regulation's website (www.dbf.state.fl.us) on the Internet.
(4) If December 31 of the year is on a Saturday, Sunday, or legal holiday pursuant to Section 110.117, F.S., then the renewals received on the next business day will be considered timely received.
Specific Authority 516.03(1), 516.22(1), 516.23(3) FS. Law Implemented 516.03(1), 516.05(1), (2) FS. History–New 12-13-88, Amended 1-5-00, 12-25-00, Formerly 3D-160.031.

69V-160.034 Failure to Demonstrate Financial Responsibility Defined.
As used in Section 516.07(1)(c), Florida Statutes, failure to demonstrate “financial responsibility” means having a credit history that reflects any of the following: unpaid liens, judgments, repossessions, foreclosures or an otherwise general history of non-payment of legal debts, or having filed a petition for bankruptcy under the federal Bankruptcy Code.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.07(1) FS. History–New 10-1-95, Formerly 3D-160.034.

69V-160.035 Failure to Demonstrate Character or General Fitness Defined.
As used in Section 516.07(1)(c), Florida Statutes, failure to demonstrate “character” or “general fitness” means being convicted or found guilty, regardless of adjudication, of any crime involving fraud, dishonest dealing or any other act of moral turpitude. Moral turpitude involves duties owed by persons to society as well as acts contrary to justice, honesty, principle or good morals. This includes, but is not limited to, theft, extortion, use of the mail to obtain property under false pretenses, tax evasion, and the sale of (or intent to sell) controlled substances.
Specific Authority 516.22(1), 516.23(3) FS. Law Implemented 516.07(1) FS. History–New 10-1-95, Formerly 3D-160.035.

69V-160.111 Disciplinary Guidelines.
Pursuant to Section 516.07(2), Florida Statutes, listed below is a range of disciplinary guidelines from which disciplinary penalties will be imposed upon any person guilty of violating Chapter 516, Florida Statutes. The disciplinary guidelines are based upon a single-act violation of each provision listed. Multiple acts of the violated provisions or a combination of violations may result in a higher penalty than that for a single, isolated violation. For purposes of this rule, the order of penalties, ranging from lowest to highest, is: reprimand, fine, probation, suspension, and revocation. Nothing in this rule shall preclude any discipline imposed upon a person pursuant to a stipulation or settlement agreement, nor shall the ranges of penalties set forth in this rule preclude the Office of Financial Regulation from issuing a letter of guidance when appropriate.
(1) As provided in Section 516.07(2)(c), Florida Statutes, the Office of Financial Regulation may, in addition to other
disciplinary penalties, place a licensee or applicant for a license on probation. The placement of the licensee on probation shall be for such a period of time and subject to such conditions as the Office of Financial Regulation may specify.
(2) The minimum penalty for all below listed sections is a reprimand and/or a fine up to $1,000.00 per act. The maximum
penalties are as listed:
(a) 516.02(3) – Probation
(b) 516.031 – Probation
(c) 516.035 – Probation
(d) 516.05(3) – Probation
(e) 516.05(4) – Probation
(f) 516.05(7) – Probation
(g) 516.07(1)(a) – Revocation
(h) 516.07(1)(b) – Suspension
(i) 516.07(1)(d) – Revocation
(j) 516.07(1)(e) – Revocation
(k) 516.07(1)(f) – Suspension
(l) 516.07(1)(g) – Probation
(m) 516.07(1)(h) – Revocation
(n) 516.07(1)(i) – Revocation
(o) 516.08 – Reprimand
(p) 516.12 – Revocation
(q) 516.15 – Probation
(r) 516.16 – Probation
(s) 516.17 – Probation
(t) 516.21 – Probation
(u) 516.31(3) – Probation
(v) 516.35 – Probation
(w) 516.36 – Probation

(3)(a) In the presence of aggravating or mitigating circumstances supported by clear and convincing evidence, the Office of
Financial Regulation shall be entitled to deviate from the above guidelines in imposing discipline upon a person.
(b) Aggravating or mitigating circumstances may include, but are not limited to, the following:
1. The severity of the act.
2. The degree of harm to the consumer or public.
3. The number of times the acts previously have been committed by the person.
4. The disciplinary history of the person.
5. The status of the person at the time the act was committed.
Specific Authority 516.23(3) FS. Law Implemented 516.02, 516.031, 516.035, 516.05, 516.07, 516.08, 516.12, 516.15, 516.16, 516.17, 516.21, 516.31, 516.35, 516.36 FS. History–New 3-20-91, Formerly 3D-160.111.

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